Question 1

What makes EKIS House of York different from other nursing homes?

Accepted Answer

EKIS House of York is a boutique nursing home located in Jalan York, George Town, Penang. We intentionally care for a limited number of residents, allowing us to provide greater privacy, personalised attention and a peaceful home-like environment while delivering professional nursing care around the clock.

Question 2

Who is suitable for admission?

Accepted Answer

We welcome seniors and adults who require:
Long-term nursing care
Post-hospital recovery
Post-surgery care
Stroke recovery support
Dementia care
Palliative and comfort care
Assistance with daily living activities
Medication management
Tube feeding and specialised nursing care

Question 3

Where is EKIS House of York located?

Accepted Answer

119A Jalan York, 10450 George Town, Penang. Conveniently located near major hospitals and healthcare facilities.

Question 4

What services are included?

Accepted Answer

Our comprehensive nursing care package includes:
24-Hour Professional Nursing Care
Daily Physiotherapy (Monday to Friday)
Five Nutritious Meals Daily
Medication Management
Wound Care & Dressing
Tube Feeding
Post-Hospital Recovery
Post-Surgery Care
Stroke Recovery Support
Dementia Care
Daily Housekeeping
Laundry Service
Personalised Care Plans
Comfortable Single & Double Rooms

Question 5

Is physiotherapy included?

Accepted Answer

Yes.Every resident receives daily one-to-one physiotherapy sessions, five days a week, conducted by qualified physiotherapists.This service is fully included in the monthly room package.

Question 6

How many meals are provided each day?

Accepted Answer

Residents enjoy five nutritious meals daily, including:
Breakfast
Lunch
Afternoon Tea
Dinner
Supper
Meals are prepared according to residents' dietary requirements whenever possible.

Question 7

What room types are available?

Accepted Answer

EKIS House of York offers:
Single Rooms
Double Rooms
All rooms are designed to provide comfort, privacy and a peaceful living environment.

Question 8

How much does it cost?

Accepted Answer

Our comprehensive nursing care package starts from:
From RM3,800 per month
Package includes:
24-Hour Nursing Care
Daily Physiotherapy
Five Meals Daily
Housekeeping
Laundry
Comfortable Accommodation

Question 9

What is not included?

Accepted Answer

The following items are charged separately:
Prescription medications
Adult diapers & underpads
Nutritional milk or supplements
Personal toiletries
Specialist consultations
Hospital charges
Ambulance services (if required)

Question 10

Is there an admission fee?

Accepted Answer

Yes.A one-time admission fee of RM200 is payable upon admission to complete the registration process.

Question 11

Is a security deposit required?

Accepted Answer

No.We believe admission should be simple and stress-free. Zero Security Deposit Required.

Question 12

Do you offer a trial stay?

Accepted Answer

Yes.We offer a 2-week Trial Stay for families who wish to experience our care and environment before making a long-term commitment. The trial package is charged at 50% of the monthly room rate.

Question 13

What are your visiting hours?

Accepted Answer

Families are welcome to visit their loved ones during our designated visiting hours.
Every Day 10:00 AM – 8:00 PM

For the comfort and safety of all residents, we kindly request visitors to schedule visits in advance whenever possible.

Frequently asked questions